SMS Administration

SMS administrators configure SMS Builder components and ensure that the production system works efficiently as a result of that configuration.

SMS Builder defines three types of administrators: system administrators, platform administrators, and workspace administrators.

• Setting Up a Production System
  Install SMS Builder on a Linux or Windows machine to run in a production system.
• Communication Channels
  A communication channel is the conduit for receiving inbound and delivering outbound messages.
• Workspaces
  A workspace is a logical grouping of applications, users, and other artifacts. When you install SMS Builder, the default workspace, which you can use for development, is created automatically.
• Users
  The admin user is automatically created in the embedded Derby database when you install SMS Builder. The admin user is created in a production database when you run the database configuration scripts. The admin user has the SUPER_ADMIN role and unlimited access to the system.
• Categories
  You can assign categories to applications and events. Categories are primarily used to filter results in the Web UI.
• Subscribers
  The data model for mobile-subscriber storage is called subscribers. A group of subscribers and their attributes is called a set. The Subscribers screen lists all subscriber sets in the workspace.
• Reports
  You can access the Reports screen from the Web UI navigation bar.
• Maintenance and Tuning
  You can monitor, maintain, and tune SMS Builder components. The frequency of required maintenance depends on traffic volume (number of messages).