Viewing Push Logs

View push logs for notifications triggered from the back end, for all, or a subset of, native and hybrid applications. You can filter by application, status, push platform, time frame, or user. You can also view detailed trace log data if available.

1. From the Management Cockpit, select Logs > Push.
   
   You can also view logs for a particular application in the Application tab, under the Logs column; and in the Overview tab for a selected application.
2. Under Search Criteria, enter push log search criteria:
   • For Applications, select the Application ID.
   • For Log Type, select:
     • Status – Error or All.
     • Push Platform – GCM, APNS, BIS, BES, WNS, MPNS, or All.
   • For Time Frame, select the date and time range in From and To.
   • For User, enter the user name in the User Name field.
3. Click Search, to view the log that meet the search criteria:

   Column	Description
   Status	The status of the log entry, typically Error or Success.
   Application ID	Unique identifier for the application, in reverse domain notation. This is the application or bundled identifier that the application developer assigns or generates during application development. The administrator uses the Application ID to register the application to SAP Mobile Platform Server, and the client application code uses the Application ID while sending requests to the server.
   User Name	Name of a person using the application registration.
   Registration ID	The unique registration identifier that makes the request to the server.
   Received Time	The time stamp indicating when the message was received by the server.
   Notification Type	Lists the notification types. For example, GCM, APNS, BES, BIS, WNS, or MPNS.
   Message	The error message if any. For example Invalid notification target ID or Notification sending failed.
   View Trace	The link to the log trace file. Optionally, you can download a text file for further analysis.

4. (Optional) Click the View Trace icon to view trace information for the selected log.
   The Trace Logs Details window appears with trace information. Click Download to down load a text file to the Downloads directory.