Consumer Portal

The Consumer Portal includes functions for managing your mobile-banking accounts. For example, consumers can manage their accounts (also known as wallets) with multiple payment instruments, such as bank accounts, credit cards, stored value accounts (SVA), and Offline SVAs. Additionally, you can pay bills, send money to family or friends, and top up airtime.

• Getting Started
  Get started with the Consumer Portal by creating a consumer account and logging in to the portal.
• Self Care
  The Self Care option provides self-service functions for managing your personal information, such as your security question and answer, password, PIN, address, contact points, mobile alerts, and preferences. You can also manage a friends list, which lets you send money to, and top up airtime for, people on the list.
• Manage Accounts
  The Manage Accounts option provides a wallet, which you can use to set up electronic-payment instruments, such as bank accounts and credit cards. Neither a bank account nor a credit card is required. When you create an account, a stored value account (SVA) is set up automatically as your primary payment instrument. However, you can select either a bank account or a credit card as your primary payment instrument. You can use any payment instrument in your wallet to pay bills, but your primary payment instrument is used for person-to-person payments.
• Transactions
  The Transactions option lets you view all your transactions, send money, top up airtime for, and request money from, another consumer.
• Bill Payment
  Bill payments are implemented with invoice types, bill configuration, and bills. The invoice issuer (biller) configures the invoice type. A bill configuration is specific to both the consumer and the invoice type, which creates a personalized reference to the invoice type. The actual bills include the amount due and a reference number, which the biller provides.