A service event defines how the Agentry Server synchronizes data between two back end systems. A service event will normally perform such a synchronization when a change or “event” occurs in a source back end system that must be reflected in a destination back end system. Depending on its type, a Service Event can either actively poll a back end system, or listen to the source back end for messages notifying it of a change. A service event targets an object collection to facilitate this data transfer, with the object instances in that collection storing the data retrieved from the source back end. The synchronization processing of a service event does not involve or affect any Agentry Clients.
The service event creates object instances based on data retrieved from the source back end system. It then updates this object data to the destination back end system. The components of the service event that retrieve data from the source back end system differ for each service event type. The child definitions to update the destination back end system are the same set of step usage definitions for all service event types.
The attributes for a service event vary depending on the service event type. See the service event type-specific information for details on these attributes.