Error 21155

Message

Possible error messages:

Without Resource Bundle (default)
  • The application connection doesn't match with the application id
With Resource Bundle
  • The application connection doesn't match with the application id
Domain Persistence.PersistenceException
Number 21155
Label APP_CONN_NOT_MATCH
Applicable Platform(s) Android, BlackBerry, Windows Mobile

Cause

Synchronization failed because the application connection and the application information sent from the client cannot be found on the server. The application connection is lost on the server side, either because the connection has been deleted by administrator, or because the device application was not previously registered.

Action

First, verify whether client has successfully called Application.RegisterApplication. If it has, consult administrator to determine why application connection was deleted afterward.