A message sent to the SUP server reported an internal error.
| Domain | SUP Server MessageChannel Exception |
| Number | 500 |
| Label | INTERNAL_ERROR |
| Applicable Platform(s) | iOS, Android, BlackBerry, Windows Mobile |
There are a large number of potential causes for this error, but typically this is caused by the message referencing a non-existent message channel handler or by the message channel being unable to queue a message to the There are a large number of potential causes for this error, but it is typically caused by the message referencing a nonexistent message channel handler, or by the message channel being unable to queue a message to the client (the latter typically because of a MOCA exception).
Check the server trace logs to determine the specific cause of the problem; you may need to increase the tracing level to do this.