The SUP server's CDB cache has encountered an unexpected error.
| Domain | SUP Server EIS Exception |
| Number | 601 |
| Label | SUP_CDB_CACHE_ERROR |
| Applicable Platform(s) | iOS, Android, BlackBerry, Windows Mobile |
There are a large number of potential causes for this error, but it is typically caused by a deadlock.
Check the server trace logs to determine the specific cause of the problem; you may need to increase the tracing level to do this.