The credentials supplied to the EIS are invalid.
| Domain | |
| Number | 401 |
| Label | EIS_CREDENTIALS_WRONG |
| Applicable Platform(s) | iOS, Android, BlackBerry, Windows Mobile |
There are a large number of potential causes for this error.
Verify the specific credentials. Also check the Data Services trace logs to determine the specific cause of the problem; you may need to increase the tracing level to do this.