SAP Mobile Server Port is Not Accessible from a Remote Machine

Problem: A port in the SAP Mobile Platform environment is not accessible from a remote machine.

Explanation: This may indicate the machine is configured with more than one Ethernet adapters/IP addresses. Consequently a service port on SAP Mobile Server may be configured with an IP address that is not accessible from the remote machine.

Solution:

  1. From the command line, issue ipconfig to find out more information.
    Windows IP Configuration
    Ethernet adapter Local Area Connection* 11:
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
    Ethernet adapter Local Area Connection 2:
       Connection-specific DNS Suffix  . : name.com
       Link-local IPv6 Address . . . . . : xxxx:xxxx:xxxx:xxxx
       IPv4 Address. . . . . . . . . . . : xxx.xxx.xxx.xxx
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Default Gateway . . . . . . . . . : xxx.xxx.xxx.xxx
    Ethernet adapter Local Area Connection:
       Connection-specific DNS Suffix  . :
       Link-local IPv6 Address . . . . . : xxxx:xxxx:xxxx:xxxx
       Autoconfiguration IPv4 Address. . : xxx.xxx.xxx.xxx
       Subnet Mask . . . . . . . . . . . : 255.255.0.0
       Default Gateway . . . . . . . . . :
    Tunnel adapter Local Area Connection* 8:
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : name.com
    Tunnel adapter Local Area Connection* 9:
    
    
  2. Check for multiple Ethernet adapters and IP addresses assigned to the machine.
  3. Disable any unidentified Ethernet networks.
  4. Retry connecting to the port from the remote machine.