Problem: You receive a synchronization failure message while downloading data.
Explanation: This may indicate a deadlock problem with threads in the SAP Mobile Server cache database (CDB) used to consolidate enterprise information system (EIS) and device client data. You can confirm this problem by reviewing the exception details and looking for this text in the SAP Mobile Server log file:
[SAP][ODBC Driver][SQL Anywhere]All threads are blocked
Solution: Set the number of concurrent threads for the server CDB to a value that is higher than the number of work threads configured for the synchronization server. To do this, click Server Configuration in the left navigation pane of SAP Control Center for SAP Mobile Server. Change the database server's thread count property as documented in System Administration.