Use the count in the Pending Items column to determine the number of
undelivered messages for offline applications paired to the corresponding connection ID. When
the application
moves into an online and connected state, the messages are routed to the application as soon
as possible.
This column is used for Hybrid Apps and OData SDK Applications only. The
count displayed in the Pending Items column is partly determined by using the number of
encrypted messages saved in the QUEUED_MESSAGES table in the cache. Before delivery, the
message may be split into multiple messages in the queue and the count under Pending Items
increases accordingly. The split depends on how much data you send, how it is structured,
and the message size limitation configured.
- Click .
- Locate the connection ID
and
find the corresponding Pending Items count for
it.
- If the value is 0, then messages have been
delivered.
- Otherwise, the value indicates that a delivery is still
pending.
If you see a much larger value in the column count, then it could indicate that:
- Messages are too large.
- Your queue is overloaded due to the volume of messages.
- The device is offline or cannot reach the server due to connection or
firewalling issues.
- The device or application has been taken out of production by the user.