Using SAP Control Center to Troubleshoot SAP Mobile Platform
Problem: SAP Mobile Platform is not functioning
properly or exhibits abnormal behaviour.
Consult these SAP Control Center sources to find
useful information to help you troubleshoot SAP Mobile Platform
issues:
Review the server log – view server errors, warnings, and
general information to identify problems. Access the Server node in the left
navigation tree of SAP Control Center to view server log
data.
Review domain logs – if domain logging is enabled, view domain logs in each
Domains > <DomainName> > Log node
of SAP Control Center. Aggregated log data in the console
makes domain information readily accessible and actionable.
Review monitoring data – access the Monitoring node in the left
navigation tree of SAP Control Center to view monitoring
data on the following components of SAP Mobile Platform:
replication synchronization, messaging synchronization, messaging queue, data
change notifications, device notifications, packages, users, and cache. See System Monitoring
Overview in System Administration.
Review Application Connection status – access the Applications
node in the left navigation pane of SAP Control Center to view application connection information in
the right pane.
Note: You can also view domain-level Application Connection status – navigate to the domain then select Applications in the left navigation pane, and view application connection information in the right pane.
Review package client logs – access the Client Log tab of the Packages >
<PackageName> node in
SAP Control Center to view data about client
application operations for all devices subscribed to a package. This information
allows you to track errors and identify performance issues.
Review MBO and operation history – access the History tab for both the MBO and
operation nodes of a package in SAP Control Center to
review error history during synchronizations and operation replays.