The Introscope Agent collects KPIs from SAP Mobile Server. These KPIs are used to assess the health of SAP Mobile Server.
KPIs vary for the agent type (Java or .NET) used.
| KPI Grouping | Description | Example |
|---|---|---|
| Authentication | Enumerates user authentication performed against a single login module. The KPI is a direct reflection of the execution time for the authentication attempt against the module type used. If a security configuration contains multiple login modules, a single user authentication result may occur in more than a one event. | SAP Mobile Platform|Security|{SecurityConfigurationName}|Authentication|{LoginModuleType} |
| Registration | ||
| Enumerates all automatic application connection registration events. | SAP Mobile Platform|Applications|Registration | |
| Average time taken for registering a user through the message channel. | SAP Mobile Platform|Applications|Registration|MessageChannel | |
| Average time taken for registering a user through the HTTP channel. | SAP Mobile Platform|Applications|Registration|HttpChannel | |
| Average time taken for registering a user through the JMO channel. | SAP Mobile Platform|Applications|Registration|JmoChannel | |
| Replication Events | ||
| The average time uploading data from the client application to the cache. This KPI does not include network time. | SAP Mobile Platform|{domain}|Cache|{package}|Synchronization|UploadData | |
| The time processing entity operations in the package until the download starts. | SAP Mobile Platform|{domain}|Cache|{package}|Synchronization|PrepareForDownload | |
| The amount of time fetching rows which need to be downloaded from the cache. This does not include network time. | SAP Mobile Platform|{domain}|Cache|{package}|Synchronization|DownloadData | |
| The average time processing messages for asynchronous cache operations and putting the message on the messaging sub system queue for transport. This does not include network time and the time spent by messaging subsystem. | SAP Mobile Platform|Cache|ProcessReplayBatchMessage | |
| The event of generating internal data change event notifications. | SAP Mobile Platform|{domain}|Cache|{package}|ScheduledNotify | |
| The average time generating internal data change event notifications. | SAP Mobile Platform|Cache|{classname}|{method}|Cache|{classname}|{method} | |
| Push/Server-initiated Synchronization (SIS) | ||
| Determines which application connections are affected by push changes since the last run of this task. | SAP Mobile Platform|{domain}|Cache|{package}|ScheduledNotify | |
| The average time creating SIS notifications. | SAP Mobile Platform|{domain}|Cache|{package}|ScheduledNotify|CreateNotifications | |
| The average time creating a single SIS notification. | SAP Mobile Platform|{domain}|Cache|{package}|ScheduledNotify|CreateOneNotification | |
| The average time taken for SAP Mobile Server to send notifications to clients over the messaging channel. | SAP Mobile Platform|{domain}|Cache|{package}|ScheduledNotify|InternalTransport | |
| The average time taken for SAP Mobile Server to send notifications to clients over the HTTP channel | SAP Mobile Platform|{domain}|Cache|{package}|ScheduledNotify|HttpTransport | |
| Messaging Synchronization | ||
| The average time processing all incoming asynchronous messages from messaging applications. | SAP Mobile Platform|Cache|Messaging|ProcessIncomingMessage | |
| The average time processing messages related to bulk subscribe. | SAP Mobile Platform|Cache|Messaging|ProcessBulkSubscribeMessage | |
| The average time determining which application connections are affected by changes since the last run of this task. | SAP Mobile Platform|{domain}|Cache|Messaging|{package}|ScheduledPush | |
| The average time spent in background workerthread processing "persistent" events that will lead to import message generation for cache messaging based applications. | SAP Mobile Platform|Cache|Messaging|GenerateOutgoingMessages | |
| The average time producing the actual push job (GenerateOutgoingMessages) to run in the context of a particular application connection for which data is to be delivered. | SAP Mobile Platform|{domain}|Cache|Messaging|{package}|ScheduledPush|CreatePushJobs | |
| Data Services (EIS read or write) | ||
| The average execution time for a single EIS operation of an entity. | SAP Mobile Platform|{domain}|Cache|{package}|{mbo}|{operation} | |
| The time spent modifying the cache with the supplied rows of an entity. | SAP Mobile Platform|{domain}|Cache|{package}|{mbo}|ModifyCache | |
| Determines the degree of change. The merge processor only updates the cache incrementally when the EIS partition is empty, or the cache partition is empty and there are no foreign keys or the cache is unpartitioned. Otherwise, the change commands are collected and executed in series as a batch when applyDeltas() is invoked. | SAP Mobile Platform|{domain}|Cache|{package}|{mbo}|DetermineDelta | |
| For the specified partition, this method compares the contents of the cache with the contents of the partition in the EIS; any changes are detected by computeDeltas() and translated into change commands. | SAP Mobile Platform|{domain}|Cache|{package}|{mbo}|ApplyDelta | |
| Data maintenance | ||
| The average time spent removing logically deleted rows in the cache that are older than the oldest synchronization time on record in the system. This cleanup task also removes unused or stale partitions. | SAP Mobile Platform|{domain}|Cache|{package}|Data Maintenance|PurgeEntities | |
| The average time spent removing client log records that have already been synchronized to the device, or are no longer associated with active users. | SAP Mobile Platform|{domain}|Cache|{package}|Data Maintenance|PurgeClientLog | |
| The average time spent removing historical data on MBO data refresh and operation replay failures, which result from system or application failures. | SAP Mobile Platform|{domain}|Cache|{package}|Data Maintenance|PurgeErrorLog | |
| The average time spent in removing subscriptions that are not active for the 'number of inactive days' in the schedule task configuration. | SAP Mobile Platform|{domain}|Cache|{package}|Data Maintenance|PurgeSubscriptions | |
| DCN/WFDCN incoming events from EIS for cache manipulation or HWA trigger | ||
| The average time spent in parsing and processing the DCN request for Hybrid Apps on SAP Mobile Server. | SAP Mobile Platform|{domain}|Hybrid App Notification|ProcessRequest | |
| The average time spent in parsing and processing the DCN request on SAP Mobile Server. | SAP Mobile Platform|{domain}|Cache|{package}|Data Change Notification|ProcessRequest | |
| Processing the URL authenticated Hybrid App DCN request on SAP Mobile Server. | SAP Mobile Platform|{domain}|Hybrid App Notification|POST | |
| Processing the basic authenticated Hybrid App DCN request on SAP Mobile Server. | SAP Mobile Platform|{domain}|Hybrid App Notification|HttpPOST | |
| Processing the URL authenticated DCN request on SAP Mobile Server. | SAP Mobile Platform|{domain}|Cache|{package}|Data Change Notification|POST | |
| Processing the basic authenticated DCN request on SAP Mobile Server. | SAP Mobile Platform|{domain}|Cache|{package}|Data Change Notification|HttpPOST | |
| Messaging | ||
| The average time processing incoming messages over IIOP. | SAP Mobile Platform|MessageChannel|Transport | |
| The average time executing commands by a registered Handler. | SAP Mobile Platform|MessageChannel|Dispatcher | |
| The event of a single MBO request invocation from a Hybrid App. | SAP Mobile Platform|MessageChannel|MboRequestHandler | |
| The event of requesting a specific customization resource bundle from SAP Mobile Server. | SAP Mobile Platform|MessageChannel|CustomizationResourceHandler | |
| The event of uploading a business transaction in XML from the device to SAP Mobile Server, including the actual time to transfer the file to the Solution Manager. | SAP Mobile Platform|MessageChannel|BtxUploadHandler | |
| The average time inserting the device logs into the domain log database. | SAP Mobile Platform|MessageChannel|ClientLogsHandler | |
| The event of logging a trace record in domain log database by messaging sub system. | SAP Mobile Platform|MessageChannel|E2eTraceHandler | |
| Average time spent inserting messages into the messaging queue. This KPI gets called from Push. | SAP Mobile Platform|MessageChannel|SendDirect | |
| JMO Messaging | ||
| Average time processing incoming messages through message channel over JMO path. | SAP Mobile Platform|Proxy|JmoMessageChannel | |
| Online Data Proxy | ||
| The time spent handling a single client call from an application in the messaging channel. | SAP Mobile Platform|Proxy|MessageChannel | |
| The time interacting with the backend in the messaging channel. | SAP Mobile Platform|Proxy|MessageChannel|EndpointCall SAP Mobile Platform|Proxy|MessageChannel|EndpointCall|GatewayUrl |
|
| The average time processing the response from the backend in the messaging channel. | SAP Mobile Platform|Proxy|MessageChannel|PrepareResponse | |
| The time spent handling a single client call from an application in the HTTP channel. | SAP Mobile Platform|Proxy|HttpChannel | |
| Invokes the backend in the HTTP channel. | SAP Mobile Platform|Proxy|HttpChannel|EndpointCall SAP Mobile Platform|Proxy|HttpChannel|EndpointCall|GatewayUrl |
|
| The average time processing the response from the backend in the HTTP channel. | SAP Mobile Platform|Proxy|HttpChannel|PrepareResponse | |
| Native Push Notifications | ||
| The event of processing the push notification message delivery to native push subsystems. | SAP Mobile Platform|NativePush|POST | |
| The average time sending a notification to native notification servers. This does not include time spent by native notification servers to send the message to actual device. |
SAP Mobile Platform|NativePush|ProcessNotification|APNS
SAP Mobile Platform|NativePush|ProcessNotification|BES SAP Mobile Platform|NativePush|ProcessNotification|GCM |
|
| DOE-C | ||
| Average time spent in all DOE-C incoming/outgoing requests. | SAP Mobile Platform|DOEC|DOERequestProcessing | |
| Average time taken processing an incoming request from DOE server. | SAP Mobile Platform|DOEC|ProcessDOEResponse | |
| Average time spent pushing messages from DOE-C to device queue. | SAP Mobile Platform|DOEC|Push |
| KPI Grouping | Description | Example |
|---|---|---|
| Incoming messages from applications to SAP Mobile Server | The average time spent in sending the request from the messaging servers to SAP Mobile Server. | SAP Mobile Platform|Cache|Messaging|MessageFromClient SAP Mobile Platform|Cache|Messaging|MessageFromClient:Errors Per Interval SAP Mobile Platform|Cache|Messaging|ClientErrorCallback|{1}:Errors Per Interval |
| Message channel | Generic method called by device -- performs web request (HTTP) of MMS for a synchronized method call over messaging channel for a particular Handler-Id call with respective domain and security configuration | SAP Mobile Platform|MessageChannel|Transport|{handler-id}-{domain}-{security configuration} |
| Hybrid Apps | ||
| The event of executing the synchronous request from the Hybrid App. | SAP Mobile Platform|Hybrid Apps|ExecuteRequest | |
| The event of executing the asynchronous request from the Hybrid App. | SAP Mobile Platform|Hybrid Apps|SubmitResponse | |
| The event of executing the object query (if any) and putting the message response into the messaging queue. | SAP Mobile Platform|Hybrid Apps|ProcessEvent | |
| Outbound messages from SAP Mobile Server to application | ||
| The event of submitting the message from SAP Mobile Server to the device outbound queue. | SAP Mobile Platform|Cache|Messaging|MessageFromServer|Process | |
| The average time taken for the server to acknowledge the message after it was put into the outbound queue. | SAP Mobile Platform|Cache|Messaging|MessageFromServer|Acknowledge |