If information concerning the package, users, and the environment seem to all return normal results, you may want to investigate SAP Mobile Server data, by checking administration data in other parts of SAP Control Center (SCC).
- In SAP Control Center, select , then use the appropriate filter to narrow the list to a specific device.
- Verify whether data is being delivered by looking in the
Pending Items
(for
messages of Hybrid Apps or
OData SDK Applications only) or Last Delivery columns.
- Under the Domains folder, locate the domain where the package is deployed, then expand the Packages node.
- Select the package name, then choose the Subscriptions tab to compare the delivery results with the subscription status. Use the Last Server Response column to see when the last message was sent from the server to the device.
Next
If the message did not transmit and the server appears responsive,
continue evaluation by
Looking for Errors and Failures in
SAP Control Center.