Administrator Account is Locked

Problem: An administrator tried logging into SAP Mobile Server from SAP Control Center multiple times. After receiving multiple instances of the message Wrong username and password errors, the message The account is currently locked. Please contact your server administrator. is finally displayed.

Explanation: The user has exceeded the threshold for failed login attempts. The platform administrator sets the properties that control the login failure account lock threshold, and the timeout period. When a user exceeds the threshold value, the account is locked for the timeout period.

Solution: A user must wait for the lock timeout value to pass, and then log in again.

For details, see Creating a Security Configuration in SAP Control Center for SAP Mobile Platform online help.

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