Known Installation Issues

If you install Event Stream Processor using InstallAnywhere in the same directory as older Sybase products that also use InstallShield, uninstalling one of the products may make other products unusable because some shared components are removed by the uninstaller.

If you install Event Stream Processor in the same directory as older Sybase products, do not uninstall.

When starting the SySAM license server, you may receive an error indicating failure to connect to the license server.

This version of Sybase Event Stream Processor includes both Internet Protocol Version 4 (IPv4) and Internet Protocol Version 6 (IPv6) versions of the SySAM license server software. Use the sysam configuration command to choose the version of the license server based on your environment. By default, the IPv4 version of the license server is configured. This may result in an error if you have previously enabled IPv6 on the license server host.

You can run both IPv6 and IPv4 on the same host by using the IPv4 address when specifying the SySAM server, rather than the using the host name.

On Windows 7, 64-bit, you cannot uninstall from the console.

To uninstall, use the graphic uninstaller.

On Windows XP systems, you cannot use the uninstaller to uninstall Event Stream Processor with a valid served license.

Remove remaining files manually.

The custom installation option in the installer lets you select specific components to install and does not place restrictions on what you select or clear. As a result, you have the option of installing the Studio only. However, a standalone installation of the Studio cannot compile projects.

To ensure all your installed instances of the Studio can compile projects, always install the Server with the Studio.

When upgrading from Event Stream Processor 5.0 to Event Stream Processor 5.0 ESD #1, if you install ESD #1 to the same location as version 5.0, the Server, Studio, and adapters are detected as already installed. A message prompts you to uninstall the "Sybase Event Stream Processor 5.0 ESD #1 xxx." This message is incorrect because ESD #1 is not already installed. The message should read "Sybase Event Stream Processor 5.0 xxx."

Choose not to uninstall and proceed with the installation.