Removing Introscope from an Existing Installation

Unwired Platform versions before 2.2 did not formally support Introscope, but it was possible to install it with your Unwired Platform installation. If you manually installed Introscope in your 2.1 Unwired Platform installation, it causes upgrade conflicts with the Unwired Platform 2.2 installer.

Remove these instances of Introscope before upgrading, then reconfigure the Introscope software added by the Unwired Platform installer after the upgrade is complete. See Upgrade: Restoring Introscope Settings in Landscape Design and Integration.

Repeat these steps for each Unwired Server in your Unwired Platform installation.

  1. Record any Introscope configuration settings that you will need to restore after you have upgraded.
    1. Open  <Drive>:\usr\sap\ccms\wily\core\config\IntroscopeAgent.profile.
    2. Record the Introscope Enterprise Manager host and port. Locate the lines below and record the values for <hostname> and <portnumber>:

      introscope.agent.enterprisemanager.transport.tcp.host.DEFAULT=<hostname>

      introscope.agent.enterprisemanager.transport.tcp.port.DEFAULT=<portnumber>

  2. Use Sybase Control Center to uninstall the .NET Introscope Agent:
    1. Open the Windows Control Panel feature that removes programs on your version of Windows.
    2. Right-click CA APM .NET Agent <version> (Publisher, CA Technologies) and select Uninstall/Change.
  3. Use Sybase Control Center to remove the Introscope Java Agent Configuratio.
    1. From Windows, select Start > (All) Programs > Sybase > Sybase Control Center.
    2. In the navigation pane, click Servers > <ServerNode> > Server Configuration.
    3. In the administration pane, select the General tab, then click Performance Configuration.
    4. If you do not see the Optional Property list, click the plus sign beside Show optional properties.
    5. Remove this configuration from User Options:
      -javaagent:<Drive>:\usr\sap\ccms\wily\Agent.jar -Dcom.wily.introscope.agentProfile=<Drive>:\usr\sap\ccms\wily\core\config\IntroscopeAgent.profile -Dcom.wily.introscope.agent.agentName=<Name>
    6. Click Save.
  4. To remove Java agents, delete the <Drive>:\usr\sap\ccms\wily folder.
Parent topic: Upgrading