Contacts Menus

The Contacts List, Contacts Details, and Edit Contact menus provide quick access to the most common tasks for managing your contacts.

The menu options are listed in alphabetical order. The order in which the options appear depends on the menu type. The Detail and Edit menus are dynamic, based on available details and cursor position. Some menu options, such as calling or sending e-mail messages to the contact, are available only for those Mobile Sales contacts who are associated with an account.

This table contains the Mobile Sales menu options, not all menu options.
Contacts Menu Options (Alphabetical Order)
Menu option Appears in List, Details, or Edit menu? Description
Add to BlackBerry Contacts List, Details Add the selected Mobile Sales contact to the native BlackBerry contacts list. If you do not see this menu option, you already added the contact to your native BlackBerry contacts list.
Call <phone_number> Details

Places a call to the highlighted phone number.

Cancel Changes Details

Appears when you highlight the error messages. For new objects, the object is deleted. For edits to an existing object, the data is reverted.

Clear Messages Details

Appears when you highlight the warning messages on the fact sheet.

Edit List, Details Opens the Edit Contact window.
E-mail <e-mail_address> Details

Opens a message to the highlighted e-mail address.

Fix It Details

Appears when you highlight the error messages. This option opens the Edit window, where you can fix the errors.

Go to Home List, Details

Displays the Mobile Sales home screen.

New Activity List, Details Define a new activity for the contact.
New Contact List Opens the New Contact window.
New Lead List, Details Define a new lead for the contact.
New Opportunity List, Details Define a new opportunity for the contact.
Options List, Details
  • (Contacts List screen) Opens the Contact List Options window, where you indicate display options for the all contacts.
  • (Contact fact sheet) Opens the Contact Details Options window, where you indicate the fields that appear for this contact.
Save Edit Saves the changes to the contact.
SMS <phone_number> Details Opens a messaging window for the highlighted phone number.
View List Shows the fact sheet for the highlighted contact.
View Activities Details Shows all the activities associated with the contact.
View BlackBerry Contacts List, Details Opens the native BlackBerry contacts list.
View Interactions Details Shows the past, current, and future interactions (leads, opportunities, or activities) associated with the contact.
View Leads Details Shows the leads associated with the contact.
View on Map Details Shows the highlighted contact address on a map.
View Opportunities Details Shows the past, current, and future opportunties associated with the contact.
View Recent List Shows the most recent contacts viewed, with the most recent on top.
View Relationships Details Shows all the relationships associated with the contact.