Account Menus

The Account List, Account Details, and Edit Account menus provide quick access to the most common tasks for managing your accounts.

The menu options are listed in alphabetical order. The order in which the options appear depends on the menu type. The Detail and Edit menus are dynamic, based on available details and cursor position. For example, if the account fact sheet does not include an e-mail address, the E-mail <account> menu option does not appear.

This table contains the Mobile Sales menu options, not all menu options.
Account Menu Options (Alphabetical Order)
Menu option Appears in List, Details, or Edit menu? Description
Call <number> Details

Places a call to the highlighted phone number.

Cancel Changes Details

Appears when you highlight the error messages. For new objects, the object is deleted. For edits to an existing object, the data is reverted.

Clear Messages Details

Appears when you highlight the warning messages on the fact sheet.

Edit List, Details Opens the Edit Account window.
E-mail <account> Details

Opens a message to the highlighted e-mail address.

Fix It Details

Appears when you highlight the error messages. This option opens the Edit window, where you can fix the errors.

Go to Accounts Details Displays the Accounts list.
Go to Home List, Details

Displays the Mobile Sales home screen.

New Account List Opens the New Account window.
New Activity List, Details Define a new activity associated with the account.
New Lead List, Details Define a new lead to associate with the account.
New Opportunity List, Details Define a new opportunity to associate with the account.
New Relationship List, Details Enter a new contact or copy an existing one. If you select an existing contact, Mobile Sales creates a new contact with the same name by copying the existing contact information.
Options List, Details, Edit
  • (Account list screen) Opens the Account List Options window, where you indicate display options for the Accounts list.
  • (Account fact sheet or Edit Account screen) Opens the Account Detail Options window, where you indicate the fields that appear for this account.
Save Edit Saves the changes to the account.
SMS<number> Details Opens a messaging window for the highlighted phone number.
View List Displays the fact sheet for the highlighted account.
View Activities Details Displays all the activities associated with the account.
View Interactions Details Displays the past, current, and future interactions (leads, opportunities, or activities) associated with the account.
View Leads Details Displays all the leads associated with the account.
View on Map List, Details Displays the highlighted address on a map.
View Opportunities Details Displays the past, current, and future opportunties associated with the account.
View Recent List Displays the most recent accounts you viewed, with the most recent on top.
View Relationships Details Displays all the relationships associated with the account.
View Web Site Details

Launches the BlackBerry browser and displays the highlighted Web site.