Complete the prerequisite tasks before provisioning the Mobile Sales application. See the device-specific prerequisites for additional installation and configuration details for each device platform.
In most cases, perform the tasks in the order they appear in this table:
| Prerequisite | Description | Where to Find Information |
|---|---|---|
| Install and configure SAP components, Sybase Unwired Platform, and Sybase SAP DOE Connector (DOE-C). | Verify that the SAP products are using supported versions for the Mobile Sales solution. Which Sybase Unwired Platform components you install is determined by device platform and how you plan to provision the Mobile Sales application. The DOE-C receives push messages from SAP and guarantees delivery to mobile devices. |
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The SAP CRM ESDMA bundle is generated by the gateway to NetWeaver Mobile and contains the Web Service Definition Language (WSDLs) for the CRM data models and DOE runtime specifications. | Sybase Mobile Sales for SAP CRM Installation Guide |
| Determine your security policy. | Data security is built into the Sybase Mobile Sales for SAP CRM solution at multiple levels. Sybase Unwired Platform provides a single administration console, Sybase Control Center, which allows you to centrally manage, secure, and deploy data applications and devices. Device user involvement is not required and you can maintain the authorization methods you already have in place. | Sybase Unwired Platform System Administration > Security Administration |
| Register each device using Sybase Control Center. | Device registration pairs a user and a messaging-based synchronization (MBS) device. | Messaging Devices in Sybase Control Center online documentation |
| Make sure all device users have an SAP account. The user name and password must be created in both the SAP CRM system and the DOE. | Enables device users to subscribe to the SAP CRM system. | SAP documentation |