Provisioning Prerequisites for BlackBerry

Complete the prerequisites before provisioning theapplication.

First, look at the prerequisites for all device platforms, then this information for BlackBerry-specific configuration details.

Sybase Unwired Platform Installation and Configuration

Prerequisite Where to Find Information
Install a Sybase Relay Server if Unwired Server is behind the internal firewall.
Note: The use of a Relay Server is optional; however, if you want to use one in your Unwired Platform system configuration, you would install and configure it prior to provisioning the application to the device.
Sybase Unwired Platform System Administration > Environment Setup > Relay Server Setup

BlackBerry Enterprise Server Configuration

Prerequisite Where to Find Information
Configure push notifications from Unwired Server to each BES. Configuring Push Notifications for the BlackBerry Enterprise Server
Add users to each BES. BlackBerry Enterprise Server Administration Guide
Generate an activation password, then send account information (e-mail address and password) to device users. BlackBerry Enterprise Server Administration Guide

Preinstallation Device Configuration

Have device users complete the device preinstallation tasks before provisioning the application to the device.
Prerequisite Where to Find Information
Install device prerequisites.

The Mobile Sales installation for BlackBerry smartphone requires an SD card with at least 100 MB free storage space. The Mobile Sales database and log file are stored on the SD card.

Sybase Mobile Sales for SAP CRM Device Users Guide for BlackBerry > Installation Prerequisites
Provide enterprise activation information so device users can pair their devices to the BlackBerry Enterprise Server. http://na.blackberry.com/eng/support/enterpriseactivation/
Install BlackBerry Desktop Software on a personal computer, which includes Desktop Manager, if your organization is installing the application on a small number of devices.
Note: Desktop Manager is required only if your device users will use it to install the application.
http://na.blackberry.com/eng/services/desktop/