Device Is Not Connected to Unwired Server

Issue: Device must be cradled or have network connectivity.

Solution 1: Check that the device is connected to Unwired Server:

Start > Programs > Sybase Settings.
Select Menu > Show Log.
Check the log for Connected to Server, and look at the timestamp to see if you are currently connected.

Solution 2: Check that device is connected from Unwired Server:

Start Sybase Control Center. See Sybase Unwired Platform Installation Guide.
Check if the status is connected and a device value is present. See Checking Unwired Server Status in Sybase Control Center online help.