Issue: Mobile Sales for iPhone does not always provide connection failed errors on the device.
Workaround: If you suspect that you are not connected to the SAP system, for example, if you did not enter the Unwired Server connection information correctly, you can check on the device or by using Sybase Control Center.
On the device:
-
From within the Mobile Sales application, tap .
- View the Connection status: Failed or Active.
On Sybase Control Center:
- Start Sybase Control Center.
See Sybase Unwired Platform Installation Guide.
- For the Unwired Platform Cluster, select . Click Get Trace to retrieve the device log. See also Sybase Control Center online help.