Data Collection and Alert Problems

Troubleshoot problems that involve data collection and generation of alerts.

• Collection Job for SAP ASE Fails
  Problem: A collection job for SAP ASE may fail when the number of open databases is too low.
• Alerts Are Configured But Do Not Fire
  Problem: An alert is configured and the condition for the alert occurs, but the alert does not fire.
• Data Collections Fail to Complete
  Problem: A collection frequently times out or generates errors citing the REJECT_DUPLICATE_RESOURCE_AND_COLLECTION policy, but no problems with the monitored resources are evident.
• Alerts Are Not Generated
  Problem: Alerts are not being generated in SAP Control Center.