Adding or Modifying an Alert Subscription

Use the Properties view to subscribe to an alert or edit an alert subscription.

Prerequisites

Specify the e-mail server to which SAP Control Center will send e-mail alert notifications.

Task

Each alert can support one subscription. To change addresses, modify the alert’s existing subscription.

Note: E-mail notifications are sent from an address of the form SybaseControlCenter@yourdomain—for example, SybaseControlCenter@Bigcompany.com. Make sure your mail system does not block or filter that address.

In the Perspective Resources view, select a resource and select Resource > Properties.
Select Alerts.
Select an alert instance.
On the Subscriptions tab:
- Click Add to create a subscription, or
- Select a subscription and click Modify to edit an existing subscription

Follow the instructions in the Add Alert Subscription wizard.

For both critical and warning alerts:

Alert subscription details
Option	Description
E-mail message	To send an e-mail notification when this alert fires, click the E-mail message box and enter the e-mail address of one user or list.
Escalation e-mail	To escalate this alert (by sending an e-mail notification to another address when this alert has not been responded to after a specified period of time), click the Escalation e-mail box and enter the e-mail address of one user or list.
Time period	Enter the amount of time to wait, following the initial alert notification, before SAP Control Center sends an e-mail notification to the escalation address.

Click Finish.