Validate access is denied messages by checking the security log.
- In Sybase Control Center, click the Monitoring node, then click the User Statistics tab.
- Click Security Log.
- Set the Start Date, Start Time and Finish Date, Finish Time to restrict the data to the specified time frame.
- Click the Result column to sort rows by result type.
- Locate any authentication failures or access denied events that are logged for the user who reported the error.
- If you find any errors in the result column, check package names and security configurations. Then check to see if a similar result is reported for other user names. Also verify if the error persists; a heavily loaded service could cause a transient error. Transient errors are generally resolved retrying the connection.
Next
If there are no errors, investigate the security setup for the pair.