If information concerning the package, users, and the environment seem to all return normal results, you may want to investigate Unwired Server data, by checking administration data in other parts of Sybase Control Center (SCC).
- In Sybase Control Center, click the Device Users node, then choose the type of applications that are used on the device:
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Unified for both application types
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RBS for replication applications
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MBS for messaging applications
- Sort the results by ascending or descending device ID order by clicking the Device ID column.
- Verify whether data is being delivered by looking in the Pending Items or Last Delivery columns.
- Expand the Packages node, select the package name, then choose the Subscriptions tab to compare the delivery results with the subscription status. Use the Last Server Response column to see when the last message was sent from the server to the device.
Next
If the message did not transmit and the server appears responsive, continue evaluation by
Looking for Errors and Failures in SCC.