Send a request to Unwired Server to retrieve log files from a messaging-based synchronization (MBS) device.
Log file retrieval is supported only for messaging devices.
- In the left navigation pane of Sybase Control Center, select Device Users.
- In the right administration pane, click the Devices tab, and select MBS to view messaging-based synchronization devices.
- Select a device, and click Get Trace.
The status of the device must be either "online" or "offline" to retrieve the log.
- Click OK.
- When the device is online, check the device log. The default locations are <UnwiredPlantform_InstallerDir>\Data\Messaging\ClientTrace folder of the CDB node for cluster, or <UnwiredPlantform_InstallerDir>\UnwiredPlatform\Servers\MessagingServer\Data\ClientTrace folder for a single node.
Trace files, which can be either .log or .txt
file types, have the following file name structure:
yyyyMMddHHmmss_UserName_DeviceName_FileName. For example:
20091217103050_User1_Emulator67215793_Messaging_xce.log.