Troubleshooting on iPhone Devices

Determine the causes of problems that are unique to iPhone and apply the recommended solutions.

User is Unable to Delete Mobile Workflow Messages

Issue: The standard options for deleting items that an iPhone user would expect are not present on the screen on which the Workflow message list is displayed.

Workaround: To delete a Mobile Workflow message, the user must first swipe the message to the right, then use the Delete button.