Troubleshooting ESDMA Deployment

Provides troubleshooting information when the message that the ESDMA deployment was unsuccessful.

If you attempted to deploy the SAP CRM ESDMA and received a message indicating that the deployment was not successful

Issue: Deployment of the SAP CRM ESDMA resulted in receiving a message indicating that the deployment was not successful.

Solution: Check to verify that the Relay Server or Unwired Server port number used was correct. If an incorrect port number was used, the ESDMA deployment fails.

Entering the incorrect port number or host causes problems with ESDMA deployment. The administrator needs to use SCC to delete or CLU to remove the ESDMA package (SAP_CRM:1.0), then uninstall Mobile Sales for SAP CRM, and reinstall using the correct information.

To use Sybase Control Center: use the delete option to delete the SAP_CRM:1.0 package. See SCC online help for further instructions.

To use CLU:
  • On the server where you attempted to run the installation, start up clu.bat.
  • Run the removePackages command.
  • Log in to Sybase Control Center to verify that the package has been removed.
  • See Deploying the SAP CRM ESDMA using the Command Line in this guide for instructions on redeploying the SAP CRM ESDMA.
Related tasks
Deploying the SAP CRM ESDMA using the Command Line Utility