Unsubscribing from Mobile Sales

Your system administrator may ask you to unsubscribe from and resubscribe to the SAP system from your device.

For example, you need to unsubscribe from your device before you can log in as a different user, or your system administrator may ask you to unsubscribe before uninstalling and upgrading to a new version of Mobile Sales. When you unsubscribe, all Mobile Sales data is deleted from your device.

When you unsubscribe:
  • Do not make any changes to your connection information in Sybase Settings, or the unsubscribe fails and you will need to contact your system administrator to delete your subscription.
  • You must have network connectivity. If you are offline when you unsubscribe, the unsubscription occurs once you have network connectivity.
  • Any pending updates are pushed to the SAP server.
  • Pending edits that have not been synchronized with the SAP server are canceled.
  • Any pending changes from the SAP server to your device are ignored.
  1. Exit the Mobile Sales application.
  2. Start the Mobile Sales application.
  3. On the login screen, select Menu > Unsubscribe.
  4. Confirm that you want to unsubscribe.
    • If you are running Mobile Sales in Demo mode, indicate whether to continue in Demo mode. If you select No, you must enter connection settings in Sybase Settings before resubscribing to Mobile Sales.
    • If you are running Mobile Sales in Live mode, log in to resubscribe.
Parent topic: Getting Started with Mobile Sales