Once you install the Sybase Mobile Sales for SAP CRM application on your device and connect to the SAP system, you can start the application.
Prerequisites
Note: If you plan to run Mobile Sales in Demo mode for evaluation purposes, skip these instructions and refer to Running Mobile Sales in Demo Mode.
- Install Mobile Sales.
- Enter Sybase Settings connection information.
- Have at least 20MB free process memory. If you do not have enough free memory, shut down other applications that you are not currently using.
- Before starting Mobile Sales and logging in for the first time, shut down any programs or applications running on the device.
Task- Select .
- If starting Mobile Sales for the first time, select No to Do You Want to Start in Demo Mode?
This pop-up appears only the first time you start Mobile Sales.
If you select Yes, the application runs in Demo mode. If you selected Yes in error and need to launch Mobile Sales in Live mode, you can switch from Demo mode to Live mode.
- Enter the SAP account and password.
The Mobile Sales application begins synchronizing data with the SAP system. It can take up to 30 minutes or longer to perform the initial synchronization with the SAP system, depending on the data set size for your subscription. The application home page appears after synchronization. The application splash screen shows the synchronization status and the types of data that is being downloaded to the device.
If you do not see data downloading from the SAP server, view the Sybase Settings log to verify your connection information is correct and that you are connected to the SAP system.