Starting Sybase Mobile Sales

Once you install the Sybase Mobile Sales for SAP CRM application on your device, you can launch it and connect to the SAP system.

Prerequisites
Note: If you plan to run Mobile Sales in Demo mode for evaluation purposes, skip these instructions and refer to Running Mobile Sales in Demo Mode.
Task
  1. Select Start > Programs > Mobile Sales.
  2. Enter the SAP account and password.

    If your device is set to a supported language, the Mobile Sales application messages and labels display in the supported language specified for the device. If your device is set to an unsupported language, the Mobile Sales default language is English; however, you can select a different supported language for Mobile Sales after you log in.

The Mobile Sales application begins synchronizing data with the SAP system. The application home page appears after synchronization. It can take up to 30 minutes or longer to perform the initial synchronization with the SAP system, depending on the data set size for your subscription. For best results and to avoid reduced performance, wait until the initial data download is complete before starting or using the Mobile Sales application. The application splash screen shows the synchronization status while displaying what data is being downloaded to the device.

If you do not see data downloading from SAP server, verify your connection information is correct and that you are connected to the SAP system by viewing the Sybase Settings log.