Installing Mobile Sales on Your Windows Mobile Device

Install Sybase Mobile Sales for SAP CRM on your Windows Mobile device.

Prerequisites
Review the installation prerequisites, and obtain SAP account and Unwired Server account information.

In many organizations, your system administrator will send you a notification that provides instructions and includes a link that downloads the Mobile Sales application to your device. Alternately, you can copy the CAB files to your device, for example, using ActiveSync. Once the CAB files are on your device, you can install them. Depending on device storage space, you might need to delete each CAB file after installation.

  1. Install the CAB files in the following order.
    • MoMessaging_ppc.cab for Windows Mobile Professional, or MoMessaging_sp.cab for Windows Mobile Standard
    • SUPObj_ppc.cab for Windows Mobile Professional, or SUPObj_sp.cab for Windows Mobile Standard
    • SybaseMobileSales_Pro_<version>.CAB for Windows Mobile Professional, or SybaseMobileSales_Std_<version>.CAB for Windows Mobile Standard

    Use File Explorer to find the CAB file on the device, then select the CAB file to begin the installation process. To preserve storage space, delete the CAB file before installing the next one.

  2. Select OK as many times as required to complete the installation process.
  3. Select Start > Programs > Sybase Settings to indicate the Unwired Server connection information before starting the Mobile Sales application.

    Obtain this information from your system administrator.

    Connection information
    Option Description
    Server Name Host name or IP address of Unwired Server.
    Server Port Message port number for Unwired Server.
    Farm ID Relay Server farm ID for the Unwired Server installation.
    User Name User name for your messaging device registration. Your system administrator uses Sybase Control Center to register your device.
    Activation Code Activation code that your system administrator created for this messaging device registration.
  4. In Sybase Settings, select Menu > Show Log to verify your connection to Unwired Server.
Next
Start the Mobile Sales application and log in.
You can perform any of these optional tasks once you are connected to Unwired Server, started the application and logged in, and successfully downloaded the Mobile Sales data from the SAP system.
Related tasks
Uninstalling the Mobile Sales Application
Related reference
Supported Devices
Installation Prerequisites
Troubleshooting


Created March 2, 2010. Send feedback on this help topic to Sybase Technical Publications: pubs@sybase.com