Documentation Changes

Read about updates, corrections, and clarifications to the documentation released with Sybase Mobile Sales for SAP CRM.

Sybase Mobile Sales for SAP CRM Users Guide (Windows Mobile)
CR# Description
637983 Chapter 8, Activity Management: Menu option error in Adding a New Activity for Account or Contact topic

Corrected text:

In step 2, the menu option should be Create Activity for both Windows Mobile Standard and Windows Mobile Professional devices.

637983 Chapter 8, Activity Management: Menu option error in Logging an E-mail as an Activity topic

Corrected text:

In the second paragraph, the menu option should be Menu > Log as CRM Activity.

635491 Chapter 15, Uninstalling Sybase Mobile Sales: Need to disable Sybase Messaging before uninstalling Sybase Mobile Sales

Corrected text:

Prerequisites: Disable Sybase Messaging.
  1. Start Sybase Settings.
  2. Select Advanced.
  3. Unselect Sybase Messaging Enabled.
  4. Select Done.
620480 Chapter 15, Uninstalling Sybase Mobile Sales: You can uninstall only Mobile Sales, if necessary.

The current instructions indicate to remove both Sybase Messaging and Mobile Sales to uninstall Mobile Sales. In some cases, you might need to only uninstall Sybase Mobile Sales. Verify with your system administrator if you are unsure whether to uninstall both programs or only Mobile Sales.

Sybase Mobile Sales for SAP CRM Users Guide (iPhone)
CR# Description
N/A Chapter 1, Sybase Mobile Sales for SAP CRM: Device Requirements
Mobile Sales also supports these devices in addition to the devices listed in the Users Guide:
  • Apple iPad, iOS 3.2 (compatibility mode)
  • Apple iPhone 4, iOS 4.x