Learn about known issues and apply workarounds for Sybase Mobile Sales for SAP CRM for iPhone.
| CR# | Description |
|---|---|
| 637279 |
A Mobile Workflow Leave Request with a long note does not submit successfully.
When tapping Submit, Mobile Sales returns to the Edit screen instead of submitting the Leave Request to the SAP system. Workaround: Shorten the note with the Leave Request and tap Submit. |
| 637217 |
Autoresubmit does not occur for a report request after a credentials failure and subsequent credentials correction.
In the case where a report request is submitted and fails due to invalid credentials, such as username and password, the request should autoresubmit when the credentials are corrected. The autoresubmit does not happen. Workaround: After correcting credentials, tap Refresh to resubmit the request with the correct credentials. |
| 636956 |
Mobile Sales crashes during subscription.
Workaround: Before subscribing a mobile device, shut down any programs or applications running on the device. |
| 635099 |
Numeric format does not change based on locale.
Numbers are always displayed using the format defined by the locale of the SAP system. |
| 633954 | Device users need to unsubscribe before deleting the Mobile Sales application from an iPhone device to prevent the SAP system from attempting to maintaining the subscription. |
| 634597 |
If immediately after subscribing for the first time, you try to perform a search on activity Type, no activities appear.
Workaround: Exit and restart the Mobile Sales application. |
| 632909 |
Mobile Sales application may freeze while browsing data during initial data subscription.
Workaround: Exit and restart the Mobile Sales application. |
| 610788 |
Workflows disappear after deletion of Mobile Sales application.
If you uninstall the Mobile Sales application, any workflows assigned to the device become unassigned and disappear from the device, even if you reinstall the application and resubscribe using the same connection information. Workaround: Contact your system administrator, who will use Sybase Control Center to reassign the workflows to your device. |