Getting Started with Mobile Sales

Learn about the home screen, how the Mobile Sales application synchronizes with the SAP system, how to change application settings, and where to view important messages (notifications) from the SAP CRM system.

Some of the functionality of the Mobile Sales application is determined by the locale and language of where the SAP system resides.
Numeric format on your device does not change based on locale. Numbers are always displayed using the format defined by the locale of the SAP system.
Some device messages appear in the SAP system language rather than the device language.
On the iPhone, if you change any Settings, the data on some screens might not refresh until the screen is reloaded.

How you position your Apple mobile device determines what you see on your screen:

Device	Position	Description
iPhone or iPod Touch	Vertical	Displays all buttons and options.
iPhone or iPod Touch	Horizontal	Provides more screen real estate. Some buttons do not display to accommodate the larger display area.
iPad	Vertical	Displays all buttons and options. Displays one Mobile Sales screen at a time. When navigating in the application, the parent screen overlaps the list or detail views.
iPad	Horizontal (recommended)	Displays the Mobile Sales application in master-detail mode, where the parent screen appears on the left, and the child screen appears on the right. Some navigational buttons do not display because the parent and child screens are side-by-side.

Mobile Sales Home Screen
Access main features of the application on the Mobile Sales home screen.
Data Status Indicators
When creating or editing CRM information (objects), the application displays icons to indicate important information.
Mobile Sales Synchronization
After you initially connect to the SAP server and download CRM data, you can work online or offline. To begin using Mobiles Sales, you must initially connect to the SAP server and download Mobile Sales data.
Unsubscribing from Mobile Sales
Your system administrator may ask you to unsubscribe from and resubscribe to the SAP system from your device.
Changing Your Password
Change the password to access the Sybase Mobile Sales for SAP CRM application.
Notifications
Shows all new activities, leads, and opportunities that are assigned to you. Notifications also show login failure (invalid credential) messages during login to or synchronization with the SAP server for any updates, new object creations, or new queries for reports.
Personalization and Settings
Personalize Sybase Mobile Sales for SAP CRM by modifying the default settings.