Retrieving Dispatcher Logs

Retrieves logging data related to different aspects of the dispatcher, including messaging and service data. Using data in these logs and the correlation tool, you can follow the data path between the enterprise information system (EIS), Unwired Server, cache database, and user application connection.

1. Display the General tab for Domain Logs.
   In the navigation pane, click Domain > <domainName> > Log, then select General from the administration pane.
2. Select the Dispatcher tab.
3. Select a dispatcher subsystem: Messaging or Service.
4. To filter the display, select Show filter and either:
   • Use an existing filter by checking the box adjacent to the filter name.
   • Create a new filter by clicking + and choosing a starting date and time, and ending date and time.
   To customize the display, select the view type (grid or text), or click >> to show only selected columns. To export the filtered results, click Export and select an appropriate output destination.
5. (Optional) Select the columns to display from the drop down list, such as Application ID, Application Connection Id, and User.
6. Click Retrieve to retrieve the logs.
7. (Optional) Select a specific row to view additional columns in the detail area.