Identify the cause of installation problems and apply the recommended solutions.
Problem | Resolution |
---|---|
Cannot use X-Windows. | If
the setup and configuration utilities do not show correctly,
you may need to adjust the resolution on your monitor. To change to a smaller font size, issue the following UNIX
commands:
% cd $SYBASE/ASE-15_0 % chmod +w xappdefaults % cd xappdefaults % chmod +w * % foreach i(*) ? cat $i | sed -e "s/140/100/g" | sed -e "s/^#D/D/g" | sed -e "s/^#S/S/g" > p ? mv p $i ? end %The installation utilities will now use approximately 25 percent less window space. |
Cannot eject the CD or DVD from the drive. | |
DISPLAY environment variable not set
correctly. | The resolution to the DISPLAY variable problem should instruct you to open
Exceed (under Hummingbird Connectivity) and set DISPLAY equal to
hostname:b, where
b is the number in the parentheses following Exceed
in the Exceed window. |
Client not authorized to connect to server. | This error message means the
remote machine does not have permission to display the user interface
on the local machine where you start working: Xlib: connection to "host_name" refused by server Xlib: Client is not authorized to connect to Server xhost: unable to open display "host_name" |
Address already in use. | Enter a different port number on the srvbuild window.
The command netstat -a produces a list
of port numbers in use. |
Adaptive Server fails to start. | The
shared memory of the operating system may not be set high enough. Adjust the shared
memory value. Restart the installation or upgrade process. |
The installer fails to start. | Restart the installer in debug mode. Set the environment variable LAX_DEBUG to true before running the installer. |
Cannot start XP Server. | You may receive the following message
from XP Server when it is invoked by xp_cmdshell or
some other extended stored procedure: Msg 11018, Level 16, State 1: Procedure "xp_cmdshell", Line 2: XP Server must be up for ESP to execute. (return status = -6) Verify that there is an XP Server entry in the Adaptive Server sysservers table. If you created XP Server in a different srvbuild session than Adaptive Server and you did not specify a related Adaptive Server, srvbuild cannot update the sysservers table. Verify that the XP server exists in the interfaces file or LDAP server. Use sp_addserver to add an entry to the sysservers table. |
Troubleshooting resource file installations. | If you encounter problems during the build, configuration, or upgrade process
while using the srvbuild[res], sqlloc[res], or sqlupgrade[res], it may be that these utilities did not allow
enough time for Adaptive Server to shut down properly. Set the SYBSHUTWAIT
environment variable to force the utilities to wait for Adaptive Server to
shut down. For example, this command forces the utility to wait for two
minutes before proceeding with the next
task: % setenv SYBSHUTWAIT 120 |