If the error logs or messages clearly indicate the cause of
failure, and you are confident that your databases have not been damaged, you
can attempt to fix the problem and immediately re-run the upgrade
If the upgrade process fails again, and you cannot determine
the cause of failure, check the error log file to find out when
and where the upgrade failed, and contact Sybase Technical Support.
By default, the log file is located in $SYBASE/$SYBASE_ASE/install/errorlog.
- Exit the sybcluster program.
- Perform the necessary actions to fix the problem.
For example, if the error log indicates that the upgrade failed
because your existing databases do not contain enough space, use
the alter database command to increase the available
space.
- If needed, shut down Adaptive Server.
Shutting down the server enables the installation program
to start the server and re-run the upgrade session.