Downloading Product Updates

Get maintenance releases, support packages and patches, and related information.

• If you purchased the product directly from Sybase or from an authorized Sybase reseller:
  1. Go to http://www.sybase.com/support.
  2. Select Support > EBFs/Maintenance.
  3. If prompted, enter your MySybase user name and password.
  4. (Optional) Select a filter, a time frame, or both, and click Go.
  5. Select a product.

     Padlock icons indicate that you do not have download authorization for certain EBF/Maintenance releases because you are not registered as an authorized support contact. If you have not registered, but have valid information provided by your Sybase representative or through your support contract, click My Account to add the “Technical Support Contact” role to your MySybase profile.

  6. Click the Info icon to display the EBF/Maintenance report, or click the product description to download the software.
• If you ordered your product under an SAP contract:
  1. Go to http://service.sap.com/swdc and log in if prompted.
  2. Select Search for Software Downloads and enter the name of your product. Click Search.