Known Issues for Installation, Upgrade, and Deployment

Known issues and workarounds for installing, upgrading, and deploying Sybase Control Center.

Change Request Number Description
723979

The Sybase Control Center server fails to start in Windows 7.

When you try to start SCC using scc.bat, a Windows dialog asks Do you want to allow the following program to make changes to your computer? After presenting this dialog twice, SCC shuts down even when you click Yes. You might see SCC start-up errors in addition to the dialog.

This happens because the "Run as administrator" property is enabled in the JRE installed by the ASE and SCC installers.

Workaround: Disable "Run as administrator" on the JRE:
  1. In Windows Explorer, right-click these executable files:
     %SYBASE_JRE7_32%\bin\java.exe (present in both 32-bit and 64-bit installations)
    %SYBASE_JRE7_64%\bin\java.exe (64-bit OS only)
  2. Select Properties.
  3. In the Compatibility tab, unselect Run this program as administrator.
  4. Enter %SYBASE%\SCC-3_2\bin\scc.bat to start SCC.
711014

The pluggable authentication module (PAM) configuration file (sybase-csi) supplied with Sybase Control Center does not support Linux RedHat 6.0.

Workaround: Create a sybase-csi file that contains:

auth       include      system-auth
account    include      system-auth
password   include      system-auth
session    include      system-auth

For more information on sybase-csi files, see Get Started > Setting Up Security > Configuring a Pluggable Authentication Module (PAM) for UNIX in the SCC online help.