Sybase Unwired Platform Installation Prerequisites

Configure your environment before launching the Sybase Unwired Platform installer.

Deleting the JAVA_TOOL_OPTIONS environment variable

If the JAVA_TOOL_OPTIONS environment variable is set, delete it before installing or uninstalling Sybase Unwired Platform.

  1. Right-click My Computer and select Properties.
  2. Select the Advanced tab, then click Environment Variables.
  3. Select JAVA_TOOL_OPTIONS, then Delete.
  4. Click OK to exit the Environment Variables dialog, and OK again to exit the Properties dialog.

You can also delete (set to NULL) the environment variable through the command window.

set JAVA_TOOL_OPTIONS=
Note: As an alternative to deleting the environment variable, you can unset it from a command prompt window before running the installer from the command prompt window.

Logging in with Administrator Privileges

Wherever you install Sybase Unwired Platform components, you must log in to that system with an account that has administrator privileges.

Turning off User Account Control (UAC)

Windows Vista and Windows Server 2008 incorporate a new security model, UAC, which limits user access to application software until an administrator grants increased privileges. UAC interferes with the Sybase Unwired Platform installer. Before launching the installer, turn off UAC to avoid installation errors.

Creating Permanent Credentials for Installation

If security policies in your organization allow it, create a user account with an ID and password that will never change. Use this account to install Unwired Platform.

If security policies in your organization do not allow an account to have a password that is never changed, be prepared to update the password for the Sybase Messaging Service each time the password changes for the account used to install Unwired Platform. See Troubleshooting Guide > Troubleshoot Servers > Messaging Server > Messaging Service Failure.