Learn about known installation, uninstallation and upgrade issues and workarounds.
You can upgrade directly from Sybase® Unwired Platform version 2.0 to version 2.0 ESD #1, or upgrade from an existing 1.5.5 installation to version 2.0 then to version 2.0 ESD #1.
See the Sybase Unwired Platform Installation Guide for upgrade and migration information.
| CR # | Description |
|---|---|
669374 | The Message Service on Windows 2008 machines does not start after a full installation. The service does not start because of unknown method System.Threading.WaitHandle.WaitOne(Int32). The method is available only on some versions of the .net framework (2.0 SP2, 3.0 SP2 and 3.5 SP1). During Unwired Platform installation, the .net framework version 2.0 sp2 is installed if the available version is lower than 2.0 sp2, with the assumption that it is compatible with higher versions. However, not all versions of the .net framework support this method, for example .net 3.5 without SP1. Workaround: Install a verison of the .net framework that supports the method, for example .net 3.5 SP1. |
669374 | Message Service error on Windows 2008 machines after a full installation. The error code 0x800703f2 is returned when trying to manually register OBperfmon.dll. This issue should not affect Message Service functionality. Workaround: Set the registry (in “HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Perflib” key) to contain the 0x00010000 flag, described at http://social.msdn.microsoft.com/forums/en-US/windowscompatibility/thread/4a4b08ed-14f2-440d-90fa-1a717d0e6446/ |
669327 | An Unwired Platform installation does not support mixing editions or bit size machines (32-bit and 64-bit) in a cluster
Workaround: None. You must install the same editions of Unwired platform on the same bit size systems. |
665409 | The installation program is unable to run in graphical mode. This issue applies only to an Unwired Platform version 2.0 installation and not version 2.0 ESD #1. If the HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags registry key contains an entry that is the path of the installer binary
(for example, C:\setup.exe), then this error displays and the installation fails:
The installer is unable to run in graphical mode. Try running the installer with the -console or -silent flag. Workaround: Remove the installer binary path from the HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags registry key. |
590885 |
Uninstaller might not run on Windows Vista.
Sometimes, the uninstaller does not launch on Windows Vista. This may be caused by the operating system changing the launch command for the Unwired Platform uninstaller, preventing it from using its own JVM to start itself. Workaround: Launch the uninstaller: <jdk_installdir>\java -Dtemp.dir=%TEMP% -jar C:\Sybase\UnwiredPlatform\Uninstallers\UnwiredPlatform\uninstall.jar When you uninstall—or cancel out of uninstalling—Unwired Platform, the Program Compatibility Assistant dialog displays: This program might not have uninstalled correctly. Consequently, select the This program uninstalled correctly option, in the dialog instead of Uninstall with recommended settings. |