Known Issues for Sybase Unwired Platform Installation

Learn about known issues and apply workarounds for Sybase Unwired Platform installation.

CR # Description

CR #	Description
590885	Uninstaller might not run on Windows Vista. Sometimes, the uninstaller does not launch on Windows Vista. This may be caused by the operating system changing the launch command for the Unwired Platform uninstaller, preventing it from using its own JVM to start itself. Workaround: Run an external 32-bit JDK version 1.6.0_16 to launch the uninstaller with the following, where <`jdk_installdir`> is similar to C:\jdk1.6.0_16\bin: <jdk_installdir>\java -Dtemp.dir=%TEMP% -jar C:\Sybase\UnwiredPlatform\Uninstallers\UnwiredPlatform\uninstall.jar When you uninstall—or cancel out of uninstalling—Unwired Platform, the Program Compatibility Assistant dialog appears with the message `This program might not have uninstalled correctly`. At this point, you can avoid the uninstaller issue altogether by selecting the This program uninstalled correctly option in the dialog instead of Uninstall with recommended settings.

590885

Uninstaller might not run on Windows Vista.

Sometimes, the uninstaller does not launch on Windows Vista. This may be caused by the operating system changing the launch command for the Unwired Platform uninstaller, preventing it from using its own JVM to start itself.

Workaround: Run an external 32-bit JDK version 1.6.0_16 to launch the uninstaller with the following, where <jdk_installdir> is similar to C:\jdk1.6.0_16\bin:

<jdk_installdir>\java -Dtemp.dir=%TEMP% -jar C:\Sybase\UnwiredPlatform\Uninstallers\UnwiredPlatform\uninstall.jar

When you uninstall—or cancel out of uninstalling—Unwired Platform, the Program Compatibility Assistant dialog appears with the message This program might not have uninstalled correctly. At this point, you can avoid the uninstaller issue altogether by selecting the This program uninstalled correctly option in the dialog instead of Uninstall with recommended settings.