Known Issues for Device Clients and Applications

Learn about known issues and apply workarounds for device applications.

CR # Description
629818
Passing null values for username/password personalization keys is not supported.

Workaround: None.

594804
When performing a search with "equals" and "ends with" search criteria, you see an Unable to find... message.

When performing a search with "does not end with" search criteria, all the rows are shown.

Workaround: If your table includes the char column, you can use SQL with rtrim(column name) as the column name in the MBO definition. For example: 
SELECT   dept_id,
           rtrim(dept_name) as dept_name,
           dept_head_id 
  FROM sampledb.dba.department
584732 and 588017
On both BlackBerry and Windows Mobile devices, clicking an MBO with data that exceeds the page size generates an error.
On both BlackBerry and Windows Mobile devices, when clicking a mobile business object that contains a column with data that exceeds the device database page size that is set for the device in the Device Application Designer, you receive this error: 
"Encountered error while retrieving Mobile Business
 Object <MBONAME>" com.sybase.persistence.SynchronizeException:
ianywhere.UltraliteJ.implementation.JrException:
UltraLiteJError[-85]:Communication error UltraLiteJ Error[-1132]:...
Workaround:
  1. Open the Device Application Designer that contains the MBO for which the error is received.
  2. In Flow Design, right-click and select Show Properties View.
  3. Select the Device tab.
  4. In Device database page size, increase the page size, for example, to 16384.
  5. On Windows Mobile only – delete the application from the device after changing the page size and redeploying the device.

Known Issues for BlackBerry

Learn about known issues and apply workarounds specific to the BlackBerry.

CR # Description
628249
Cannot see details of photos taken by in-device camera on BlackBerry 8220 and 9000.

When you try to display a photo taken by the device's camera in an MBO details screen or pending operation screen, you cannot see the image in detail, and the pending screen cannot focus on the column.

Workaround: Use a non-bitmap image instead of a photo.

623504
You see unexpected errors when you shut down a BlackBerry Mobile Data System during synchronization.

Workaround: Restart MDS. For more information on this known BlackBerry issue, see the BlackBerry Issue Tracker page at https://www.blackberry.com/jira/browse/JAVAAPI-1131 (login required).

623049
On BlackBerry simulators with trackballs (such as 8800, 8900, 9000, and 8220), when you use the trackball to navigate through the controls, validation is not triggered.

Workaround: On the Simulator, use the keyboard arrow keys to navigate. On the real device, the trackball works.

619983
On BlackBerry devices, you cannot input Chinese characters into the password field.

Protected personalization keys and passwords use the same user interface component on RIM, which does not allow Chinese characters.

Workaround: None.

612195
Cannot import memo to the device application when performing a Read Memo PIM action by focusing on the memo in the memo list.
This applies to:
  • BlackBerry 8900, version 4.6.1
  • BlackBerry 9000, version 4.6.0
  • BlackBerry 9530, version 4.7.0
  • BlackBerry 8220, version 4.6.0
Workaround:
  1. Open the memo in the memo list.
  2. Perform the import.
609635
On BlackBerry 8800 devices, when switching between applications, only part of the Unwired Platform application ribbon image is shown.

This is a BlackBerry RIM 4.2.1 issue, where the ribbon image does not scale well when switching between applications in the menu. See the BlackBerry Web site at https://www.blackberry.com/jira/browse/TOOL-147 (login required).

Workaround: In the Device Application Designer, in the Screen Design properties view for the Device, make the ribbon image smaller.

567841
Extra icon appears on BlackBerry device application.

If you generate code using the Device Application Designer Code Generation wizard with the Debug the BlackBerry application with the BlackBerry Java Plug-in option, then run the application using the BlackBerry Java pug-in for Eclipse, an extra icon appears on the device screen.

Workaround: None. You can ignore the extra icon. It does not affect usage of the application.

Known Issues for Windows and Windows Mobile

Learn about known issues and apply workarounds specific to Windows and Windows Mobile.

CR # Description
628182
Focus order of image widget is not the same as display order.

On Windows Mobile 5 Smartphone and Windows Mobile 6 standard edition, the focus order of the image widget is not the same as its display order on the screen when you try to change the focused control with arrow keys. This is because the focus priority is lower than other controls in the screen.

Workaround: Press the down arrow key until the image widget is in focus. Click the menu for the option to select an image.

622391
Double-byte characters are not supported for Windows Mobile device ribbon names.

If the Windows Mobile device ribbon name contains double-byte characters in Device Application Designer, you receive a compile error or generate Windows Mobile CAB error after code generation.

Workaround: None.

617045
On some Windows Mobile devices, the edit box control properties Show Border and vertical and horizontal spans do not show properly on the device.

Workaround: None.

Parent topic: Known Issues