Troubleshooting

Consider these issues when troubleshooting the sybfilter driver.

Known issues for the sybfilter driver
Problem description

System environment variable is not set.

Problem: The management console reports an error similar to:
ERROR: System environment variable RACFGFilePath has 
not been set. Please set its value before starting this 
manager. Fatal error occurs. Please press any key to 
quit.

Workaround: Set the RACFGFilePath environment variable.

Configuration file does not exist.

Problem: In response to the list command, the management console reports:
ERROR: Cannot open config file.

Workaround: Create a configuration file.

Configuration file is not writeable.

Problem: In response to the add command, the management console reports:
ERROR: Cannot open config file.

Workaround: Add write permission for the configuration file.

Microsoft SQL Server log files are locked.

Problem: After restarting the machine on which Replication Agent for Microsoft SQL Server resides, you cannot open the Microsoft SQL Server log files because they are locked.

Workaround: Restart the sybfilter management console. Issue the stop command followed by the start command to restart the sybfilter driver. Restart the primary Microsoft SQL Server data server.