This chapter offers suggestions for resolving various problems you may occasionally encounter in running Sybase IQ.
For information on resolving issues related specifically to Sybase IQ multiplex servers, see Using Sybase IQ Multiplex.
If you are unable to resolve the problem using the methods described here, you may find additional help from the Sybase online support Web site, MySybase. MySybase lets you search through closed support cases, latest software bulletins, and resolved and known problems, using a view customized for your needs. You can even open a Technical Support case online. (See the section “Reporting problems to Technical Support” for a list of the information to collect before opening a technical support case.)
MySybase can be used from most Internet browsers. Point your Web browser to MySybase for information on how to sign up for and use this free service. For additional useful Sybase Web sites, see “Sybase EBFs and software maintenance”.
