Lesson 4: Set up the Monitor to send emails when alerts occur

When an alert occurs, it is always listed in the Alerts List widget on the dashboard for the particular resource. See Lesson 3: Test an alert.

In this lesson, you set up the Monitor to send you an email whenever an alert occurs.

 To set up email notification
  1. Log in to the Monitor as an administrator. See Lesson 1: Log in to the Monitor as the default administrator.

  2. Add a user that can receive emails.

    1. Choose Tools » Administration.

    2. Choose Users, and then click Add.

    3. In the User Name field, type JoeSmith.

    4. In the Password and the Confirm Password fields, type password.

    5. In the Email field, enter a valid email address.

    6. For the User Type, select Operator.

      An operator can receive alerts via email and can resolve and delete alerts. This user can access most of the Monitor widgets but it cannot not access the Administration window.

    7. Click Next.

    8. When prompted to choose the resources you are interested in, click Check All.

    9. Click Save.

      The new user is created and you are returned to the Administration window.

  3. Configure email alert notification.

    Note

    You must be logged in to the Monitor as an administrator to perform the following tasks. Only administrators can configure the Monitor to send emails. See Monitor users.

    1. In Administration window, select Configuration and click Edit.

    2. On the Alert Notifications tab, select Send Alert Notifications By Email.

    3. Configure other settings as required. See Enable the Monitor to send alert emails.

    4. Test that you have properly configured email notification.

      Click Send Test Email.

    5. When prompted, enter an email address to send the test email to and click OK.

      A test email is sent to the email address specified.

    6. Click Save.

    7. Click Close.

When an alert occurs, an email is sent to the specified user with information about the alert.