Resolve alerts

As an operator or an administrator, you can mark an alert as resolved after the issue that triggered the alert has been addressed.

Resolving an alert causes the Monitor to change the alert Status to Resolved by user-name, but leaves the alert in the alert list. If you want to remove the alert from the list, you must delete it. See Delete alerts.

 To resolve an alert

  1. Log in to the Monitor as an administrator or operator user.

  2. Click Overview.

  3. In the Alerts List widget, select an alert from the list and click Mark Resolved to resolve the selected alert.

    The value in the Status column changes to Resolved by your-user-name.

    If this alert was the resource's only unresolved alert, the resource's status in the Resource List widget changes to Healthy (no icon is present).

 See also
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